Defines what happens when the rule triggers. Combines an action type with action-specific configuration data.
Optional additionalA container for additional, undeclared properties. This is a holder for any undeclared properties as specified with the 'additionalProperties' keyword in the OAS document.
Timestamp when the automation rule was created.
Optional modifiedTimestamp when the automation rule was last modified.
A human-readable name for the automation rule, used to identify the rule in the UI and API responses.
Whether the automation rule is active. Enabled rules trigger on matching case events; disabled rules are inactive but preserve their configuration.
Defines when the rule activates. Combines a trigger type (the case event to listen for) with optional trigger data (conditions that narrow when the trigger fires).
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Core attributes of an automation rule, including its name, trigger condition, action to execute, and current state.