Work item resource attributes

Hierarchy

  • CaseAttributes

Constructors

Properties

additionalProperties?: {
    [key: string]: any;
}

A container for additional, undeclared properties. This is a holder for any undeclared properties as specified with the 'additionalProperties' keyword in the OAS document.

Type declaration

  • [key: string]: any
archivedAt?: Date

Timestamp of when the work item was archived

attributes?: {
    [key: string]: string[];
}

Key-value pairs of work item attributes. Each key maps to an array of string values, used for flexible metadata such as labels or tags.

Type declaration

  • [key: string]: string[]
closedAt?: Date

Timestamp of when the work item was closed

createdAt?: Date

Timestamp of when the work item was created

customAttributes?: {
    [key: string]: CustomAttributeValue;
}

Work item custom attributes

Type declaration

description?: string

Description

jiraIssue?: JiraIssue

Jira issue attached to work item

key?: string

Key

modifiedAt?: Date

Timestamp of when the work item was last modified

priority?: CasePriority

Work item priority

serviceNowTicket?: ServiceNowTicket

ServiceNow ticket attached to work item

status?: CaseStatus

Deprecated way of representing the work item status, which only supports OPEN, IN_PROGRESS, and CLOSED statuses. Use status_name instead.

statusGroup?: CaseStatusGroup

Status group of the work item.

statusName?: string

Status of the work item. Must be one of the existing statuses for the work item's type.

title?: string

Title

type?: CaseType

Work item type

typeId?: string

Work item type UUID

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