Class CaseAttributes

Case resource attributes

Hierarchy

  • CaseAttributes

Constructors

constructor

Properties

additionalProperties? archivedAt? attributes? closedAt? createdAt? customAttributes? description? jiraIssue? key? modifiedAt? priority? serviceNowTicket? status? statusGroup? statusName? title? type? typeId?

Constructors

constructor

Properties

Optional additionalProperties

additionalProperties?: {
    [key: string]: any;
}

A container for additional, undeclared properties. This is a holder for any undeclared properties as specified with the 'additionalProperties' keyword in the OAS document.

Type declaration

  • [key: string]: any

Optional archivedAt

archivedAt?: Date

Timestamp of when the case was archived

Optional attributes

attributes?: {
    [key: string]: string[];
}

The definition of CaseObjectAttributes object.

Type declaration

  • [key: string]: string[]

Optional closedAt

closedAt?: Date

Timestamp of when the case was closed

Optional createdAt

createdAt?: Date

Timestamp of when the case was created

Optional customAttributes

customAttributes?: {
    [key: string]: CustomAttributeValue;
}

Case custom attributes

Type declaration

Optional description

description?: string

Description

Optional jiraIssue

jiraIssue?: JiraIssue

Jira issue attached to case

Optional key

key?: string

Key

Optional modifiedAt

modifiedAt?: Date

Timestamp of when the case was last modified

Optional priority

priority?: CasePriority

Case priority

Optional serviceNowTicket

serviceNowTicket?: ServiceNowTicket

ServiceNow ticket attached to case

Optional status

status?: CaseStatus

Deprecated way of representing the case status, which only supports OPEN, IN_PROGRESS, and CLOSED statuses. Use status_name instead.

Optional statusGroup

statusGroup?: CaseStatusGroup

Status group of the case.

Optional statusName

statusName?: string

Status of the case. Must be one of the existing statuses for the case's type.

Optional title

title?: string

Title

Optional type

type?: CaseType

Case type

Optional typeId

typeId?: string

Case type UUID

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