Class CaseTypeResourceAttributes

Attributes of a case type, which define a classification category for cases. Organizations use case types to model different workflows (for example, Security Incident, Bug Report, Change Request).

Hierarchy

  • CaseTypeResourceAttributes

Constructors

constructor

Properties

additionalProperties? deletedAt? description? emoji? name

Constructors

constructor

Properties

Optional additionalProperties

additionalProperties?: {
    [key: string]: any;
}

A container for additional, undeclared properties. This is a holder for any undeclared properties as specified with the 'additionalProperties' keyword in the OAS document.

Type declaration

  • [key: string]: any

Optional deletedAt

deletedAt?: Date

Timestamp when the case type was marked as deleted. A null value indicates the case type is active.

Optional description

description?: string

A detailed description explaining when this case type should be used.

Optional emoji

emoji?: string

An emoji icon representing the case type in the UI.

name

name: string

The display name of the case type, shown in the Case Management UI when creating or viewing cases.

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