Class IntegrationIncident

Incident integration settings.

Hierarchy

  • IntegrationIncident

Constructors

constructor

Properties

additionalProperties? autoEscalationQuery? defaultIncidentCommander? enabled? fieldMappings? incidentType? severityConfig?

Constructors

constructor

Properties

Optional additionalProperties

additionalProperties?: {
    [key: string]: any;
}

A container for additional, undeclared properties. This is a holder for any undeclared properties as specified with the 'additionalProperties' keyword in the OAS document.

Type declaration

  • [key: string]: any

Optional autoEscalationQuery

autoEscalationQuery?: string

Query for auto-escalation.

Optional defaultIncidentCommander

defaultIncidentCommander?: string

Default incident commander.

Optional enabled

enabled?: boolean

Whether incident integration is enabled.

Optional fieldMappings

fieldMappings?: IntegrationIncidentFieldMappingsItems[]

List of mappings between incident fields and case fields.

Optional incidentType

incidentType?: string

Incident type.

Optional severityConfig

severityConfig?: IntegrationIncidentSeverityConfig

Severity configuration for mapping incident priorities to case priorities.

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