Defines an individual routing rule item that contains the rule data for the request.

Hierarchy

  • TeamRoutingRulesRequestRule

Constructors

Properties

actions?: RoutingRuleAction[]

Specifies the list of actions to perform when the routing rule is matched.

additionalProperties?: {
    [key: string]: any;
}

A container for additional, undeclared properties. This is a holder for any undeclared properties as specified with the 'additionalProperties' keyword in the OAS document.

Type declaration

  • [key: string]: any
policyId?: string

Identifies the policy to be applied when this routing rule matches.

query?: string

Defines the query or condition that triggers this routing rule.

timeRestriction?: TimeRestrictions

Holds time zone information and a list of time restrictions for a routing rule.

urgency?: Urgency

Specifies the level of urgency for a routing rule (low, high, or dynamic).

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