Class CaseTypeResource

A case type that defines a classification category for cases. Each case type can have its own custom attributes, statuses, and automation rules.

Hierarchy

  • CaseTypeResource

Constructors

constructor

Properties

additionalProperties? attributes? id? type?

Constructors

constructor

Properties

Optional additionalProperties

additionalProperties?: {
    [key: string]: any;
}

A container for additional, undeclared properties. This is a holder for any undeclared properties as specified with the 'additionalProperties' keyword in the OAS document.

Type declaration

  • [key: string]: any

Optional attributes

attributes?: CaseTypeResourceAttributes

Attributes of a case type, which define a classification category for cases. Organizations use case types to model different workflows (for example, Security Incident, Bug Report, Change Request).

Optional id

id?: string

Case type's identifier

Optional type

type?: CaseTypeResourceType

JSON:API resource type for case types.

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